Troubleshooting
Got an error code? Try manually resetting your desk and check the table below to find resolutions to common error codes.
Error Code | Description | Instructions |
H01 | Overheat | Please allow 20 minutes of resting so the lifting system can cool. If problems persist, please contact Stando. |
E13 | Disconnect and reconnect the power | |
E07 – E09 | Flip your control box and plug in the cables on the opposite sides. Complete a manual reset. If this error persists, please contact us. | |
Any other code |
Please ensure all cable connections are secure and that the weight on your desktop is below the maximum threshold. Complete a manual reset. If problems persist, please contact us. |
IMPORTANT: If you notice 1 leg isn’t moving, immediately stop the reset procedure, unplug the desk and wait 1 minute. Now check all the connections and plug back in. Continue with the reset procedure. If 1 of the legs still doesn’t move please contact us.
Dont Be Like This Guy!
Another computer screen held up by one of our largest monitor arm competitors - A4 Paper
See more information below from one of the fun campaigns we worked on.
Be like this guy. Get a Stando.
Give yourself a raise. Click below to watch the video campaign and check out some of our other content on Youtube.